Request the 20 € discount coupon for your online consultation.

How to request an online medical consultation

An appropriate, fast and simple way to get in touch with the specialist you need.
EASY AND APPROPRIATE

For the patient

The Ultraspecialisti platform is easy to use: all you need is a computer and a stable Internet connection. It has been designed to allow you to transmit your medical history and all your specialist examinations, including radiological images, to your doctor. You can do this in complete security and in full compliance with current regulations on privacy and the handling of sensitive data.

Unlike generic messaging and video call services, Ultraspecialisti can have a solid and positive impact on your diagnostic and therapeutic pathway. The applications for the display, storage, transmission and reporting of diagnostic images, on which the Ultraspecialisti platform is based, are class IIA certified medical devices. The certifying body is Kiwa Cermet Italia S.p.A. and the certificate number is MED 31500.

  • Login

    Register or access the reserved area.
  • Therapeutic area

    Select the medical area of interest.
  • Pathology

    Select the pathology relevant to your case.
  • Doctor

    Choose the specialist you wish to consult.
  • Anamnesis

    Give the specialist your medical history and all the information they need to investigate your case.
  • Send reports

    Upload and send your up to date examinations and reports to the doctor.
  • Payment

    Fill in the billing details and pay by credit card or PayPal.
  • Get the opinion

    The doctor will send you his written opinion within 5 working days.
  • Clinical diary

    Continue your treatment path with video visits for further explanations or as follow-up according to the doctor's advice.

A support team for you

At every stage of your consultation, you can ask for support or advice from the Ultraspecialistis’ customer service, which is available 7 days a week. This will help to put you on the right path, leaving no doubts. Should you encounter technical difficulties, our helpdesk will provide the guidance necessary for you to resolve them as quickly as possible.
In many cases, doctors who have to give an initial opinion have more need to receive and analyse the clinical documentation relating to the case under examination (through the consultation of CT scans, resonances and X-rays) than to physically meet the patient in the first place. In this instance a teleconsultation is ideal.

Why opt for an online medical opinion

Asking for a specialist opinion, or a second opinion, is a right of all patients and the best way is to contact an ultra-specialist of your pathology.

If the symptoms persist and you do not yet have a definite diagnosis, you can ask the ultra-specialist for an opinion on the basis of extensive tests (FIRST opionion).
If you have already performed tests and obtained a diagnosis, the ultra-specialist will be able to confirm it.
The ultra-specialist can modify your diagnosis, adding valuable information or suggesting useful diagnostic insights for the choice of your treatment.
You can get the advice of the most experienced specialist for your case without having to travel and move to another city.
If necessary, you can have access to innovative and/or experimental therapies.
The ultra-specialist can give you directions regarding possible treatment alternatives that he or she believes may be more effective for you.
The ultra-specialist can reassure you on the healthcare you are taking and direct you towards multidisciplinary assessments, involving other experienced colleagues.
The ultra-specialist can suggest the most suitable solution for your case.
The ultra-specialist, if required can take charge and organise the admission to the hospital in which they work.
YOUR DATA SAFE

PRIVACY AND SENSITIVE DATA PROCESSING

The Ultraspecialisti platform has been developed in full compliance with the privacy and personal data protection laws in accordance with European Union Regulation n.2016/679 (GDPR), using the expertise of specialised consultants. Patients who intend to register on the site are given a comprehensive privacy policy, containing all the information required by law. Patients’ personal data will only be processed after they have given their informed consent, which can be expressed in a special consent box when registering on the site.

Ultraspecialisti has adopted all the minimum security measures required by law, as well as additional security measures to prevent the risk of unauthorized access or processing of data and loss or destruction of data. Patients personal data is stored in the European Union on servers managed by third party suppliers, with whom Ultraspecialisti has entered into appropriate contractual agreements on data processing, to ensure that the processing is carried out only on the instructions of Ultraspecialisti and in compliance with Italian privacy laws. The processing of personal data for the purpose of telemedicine has been duly notified to the Guarantor for the protection of personal data.

Our personalised care

Discover our services and find the pathway that best suits your needs.

ONLINE MEDICAL CONSULTATION

  • NEW CASE
  • First consultation
    for a new case 200-280 €
  • Videoconsultation
    in-depth exchange after first consultation 65 €
  • First consultation + video consultation
    240-320 €


  • CASE ALREADY IN TREATMENT BY A DOCTOR
  • Consultation for patient already in treatment by a doctor
    follow-up visit 160 €
  • Treatment course
    up to 6 consultations


  • PSYCHOLOGY
  • Single 45 minute
    video consultation 80 €
  • Psychology course
    of 8 video consultations 560 €
Prices
The price of the consultation includes:
  • List of ultra-specialist doctors divided according to the pathology
  • Medical history prepared by the doctor
  • Unlimited space in the cloud for uploading reports and diagnostic images
  • Doctor’s response within 5 working days
  • Possibility to request further clarification after the consultation
  • Assistance from our customer care during all phases of the consultation 7/7.
Payments accepted: PayPal or credit cards Visa, Mastercard, American Express, Maestro, Discover. Further consultations For consultations following the first one, for examinations, updates or additions in the subsequent 4/6 months (if suggested by the specialist), for multidisciplinary consultations and for Treatment Paths with reduced rates, contact Customer Care to obtain the reduced rate.